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Misty Jain

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  • Published: Apr 05 2025 05:07 AM
  • Last Updated: May 30 2025 02:33 PM

Kia's EV9 boasts impressive specs and three-row seating, but launch issues include a controversial calf rest, service woes due to parts shortages and lengthy repair times, impacting the overall ownership experience.


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The Kia EV9: Big Promises, Bigger Growing Pains

Okay, so the Kia EV9, this three-row all-electric SUV, is causing a bit of a stir in Canada. It's a bold move, a real attempt to take on the big EV players. But, you know, launching something this new isn’t always smooth sailing. Let's dive into the good, the bad, and the downright confusing.

That Calf Rest…Seriously?

Remember all the buzz about the EV9’s second-row “calf rest”? It was supposed to be this luxurious thing, a real selling point. Honestly, who thought that was a good idea? Turns out, for anyone taller than, say, a hobbit, it’s pretty much useless. Many owners are complaining it’s uncomfortable, even a pain in the neck (literally!). It’s a prime example of a flashy feature that sacrificed practicality. Sometimes, less is more, right?

Power, Range, and Family Fun (Mostly)

Despite the questionable calf-resting situation, the EV9 boasts some pretty impressive stats. You've got choices – single-motor rear-wheel drive or dual-motor all-wheel drive. Range? We’re talking up to 304 miles for the RWD with the bigger battery, and around 280 miles for the AWD. The AWD model packs a punch with 379 horsepower. And it seats up to seven – perfect for the whole family (minus the cramped calf-rest situation, of course).

It also charges super fast using DC fast charging. So, on paper, it's looking pretty good. But…there’s a but.

Feature Specification
Powertrains Single-motor RWD, Dual-motor AWD
Range (estimated) RWD: Up to 304 miles (larger battery); AWD: 280 miles
Horsepower (AWD) 379 hp
Seating Up to seven passengers (three rows)
Charging Supports ultra-fast DC fast charging

The Service Nightmare (and Parts Shortage)

Here’s where things get a little…messy. Dealerships are struggling to handle EV repairs, especially for this new model. Repair times are ridiculously long. And getting parts? Forget about it. Many components are sourced from South Korea, which is causing major delays. It's a perfect storm of inexperience and supply chain issues. This is seriously impacting the overall ownership experience; we’re talking weeks, even months, of waiting for repairs.

A Mixed Bag of Awesomeness and Annoyance

So, the Kia EV9 is a bit of a paradox. It’s whisper-quiet, spacious, and undeniably stylish. But these service problems and design flaws are significant drawbacks. It's showing Kia's ambition, sure, but it also highlights areas that desperately need improvement. Recent recalls don't exactly boost confidence, either.

The Verdict: Proceed with Caution

The Kia EV9 has a lot of potential, but buyers need to be realistic. The performance and features are attractive, no doubt. But the potential for service headaches is a major factor to consider. Keep an eye on updates regarding service improvements and any future recalls. It's a beautiful machine, but it’s not quite ready for prime time, I think.

FAQ

Early adopters have reported significant issues including parts shortages leading to lengthy repair times, poor customer service experiences during repairs, and controversy surrounding the design and functionality of the calf rest.

The calf rest has been a source of considerable debate. Some find it comfortable and innovative, while others find it uncomfortable, impractical, or even obstructive to passengers. Its effectiveness and design are subjective and divisive.

Repair times for the Kia EV9 are reported to be significantly longer than average due to widespread parts shortages. This is causing considerable inconvenience for owners and impacting customer satisfaction.

While Kia hasn't publicly detailed specific solutions, the acknowledgment of issues and negative customer feedback suggests that they're working to improve parts availability and service procedures to rectify the situation. Improvements are likely ongoing.

That depends on your priorities. The EV9 offers impressive specs and three-row seating, but potential buyers should be aware of the reported launch issues and potential for extended repair times and parts shortages. Weigh the pros and cons carefully before purchasing.

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