Jobaaj Stories
An 82-year-old woman is in the ICU after falling at Delhi Airport. She had a pre-booked wheelchair with Air India, but it was not provided. She waited for over an hour for the wheelchair, but when it didn’t arrive, she had to walk with the help of a family member. She fell near an Air India counter when she couldn’t continue walking.
Her granddaughter, Parul Kanwar, shared the story online, saying no one helped her grandmother and that she boarded the flight with a bleeding lip and head injuries. The woman was treated in Bangalore, where she received stitches.
Air India’s Response
Air India said it was concerned about the incident and wished the woman a quick recovery. The airline promised to look into the issue and share more details soon. The family has filed complaints with Air India and the Directorate General of Civil Aviation.
What Happened at the Airport?
The family had a flight from Delhi to Bengaluru with a confirmed wheelchair request. But when they reached the airport, no wheelchair was available. Despite asking for help, no one assisted them, and the woman fell.
Family’s Concerns
The family is upset about the lack of help and the woman’s serious condition. They are waiting for Air India to investigate and take action.
