• Published: Apr 30 2025 11:16 AM
  • Last Updated: May 29 2025 11:49 AM

British Gas urges 12,000 customers with outdated RTS electricity meters to upgrade to free smart meters by June 30, 2025, to avoid higher bills and service disruptions. Contact your supplier to schedule an upgrade.


Newsletter

wave

Uh Oh! British Gas Smart Meter Warning

Hey everyone, British Gas just sent out a pretty urgent warning about older electricity meters – the kind they call Radio Teleswitch Service (RTS) meters. If you're one of the roughly 12,000 people affected, you need to pay attention because this could seriously impact your bills. It's all about a big switch-off happening on June 30th, 2025. British Gas, along with other energy suppliers, is turning off the RTS signal. What does that mean? Well, your old meter will basically stop working properly, leading to higher bills and potentially even no hot water or heating. Honestly, who wants that?

What's the Deal with These Old RTS Meters?

These RTS meters have been around since the 1980s. They use radio signals to switch between cheaper nighttime electricity rates (like Economy 7 or Economy 10) and pricier daytime rates – handy if you have electric heating, which many homes do. But the technology's super outdated, and the signal's getting the axe. If you have one, you might see a little switchbox near your meter labelled "Radio Teleswitch." Or, you might be on a special tariff, like Economy 7, Economy 10, Comfort Plus, or Total Heat Total Control. Check your bills!

What You Need To Do – It's Free!

British Gas is urging all 12,000 of its remaining RTS meter customers to get a free smart meter upgrade before that June 30th, 2025 deadline. It's completely free and will stop your heating and hot water from going kaput, keeping your bills accurate. Otherwise, your meter could get stuck on peak rates, which would be a real budget buster! They used to manage 61,000 of these meters, so this is a pretty big deal for quite a few people. It's not just British Gas either; other big suppliers like Octopus, E.ON Next, and EDF are dealing with the same thing. The UK's energy regulator, Ofgem, says there are around 415,000 of these old meters still out there needing to be replaced – that's a lot!

Smart Meters: The Modern Solution

Smart meters are the modern answer. They send readings straight to your supplier, giving you much more accurate bills and letting you track your energy use in real time. That can really help you manage your consumption and potentially lower your costs. Plus, they're digitally connected, so you don’t need the old RTS signal anymore.

What Happens if You Don't Upgrade?

Let's be honest, ignoring this isn't an option. If you don't upgrade by June 30th, 2025, you could face some serious issues: * Higher bills: Your meter might stay stuck on expensive peak rates. Ouch. * Heating and hot water problems: Your systems might just stop working. That's not fun in winter! * Fewer tariff options: You could lose access to cheaper rates.

How to Check and What to Do Next

Take a look near your electricity meter. See a box marked "Radio Teleswitch"? That's your RTS meter. If you're not sure, just contact British Gas immediately to arrange for a free smart meter installation. Don't wait! Seriously, get it sorted today. The same applies to other providers. If you're unsure about your meter type, give your energy company a call. Acting early is key to avoiding a nasty surprise.

The Bottom Line

This isn't just another energy company notice; it's a critical warning about a real, potential problem that could impact many people. Don't let outdated technology leave you with higher bills and a freezing house. Contact your energy supplier today – you’ll be glad you did!

FAQ

The deadline for upgrading outdated RTS electricity meters is June 30, 2025. After this date, customers may face higher bills and service disruptions.

Upgrading to a smart meter is free and offers numerous benefits, including accurate billing, real-time energy monitoring, and potential energy savings. It also helps avoid potential service disruptions.

Failing to upgrade your meter by the deadline could result in higher energy bills and potential service interruptions to your electricity supply.

Contact British Gas directly through their website or customer service line to schedule a free smart meter installation appointment.

Yes, the upgrade to a smart meter is completely free for eligible British Gas customers with outdated RTS meters.

The installation process usually takes a couple of hours. British Gas will provide more specific details during scheduling.

This information specifically targets British Gas customers with outdated RTS meters. Contact your energy supplier for information on smart meter upgrades.

Smart meters provide accurate billing, real-time energy consumption monitoring, helping you manage your energy usage and potentially saving money.

Minimal disruption is expected during the installation. British Gas will inform you of any potential short interruptions beforehand.

This upgrade is for customers with outdated RTS (Remote Transmission System) electricity meters.

Search Anything...!