• Published: Feb 24 2025 12:11 PM
  • Last Updated: May 29 2025 11:49 AM

New Look's website is down for a planned upgrade, offering a 30% in-store discount until Monday. This follows recent store closures, but New Look promises website improvements and new arrivals.


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Uh Oh! New Look's Website is Down (But There's a Sweet Deal!)

Okay, fashion fans, listen up! New Look's website and app are currently experiencing a bit of a… technical hiccup. Yep, completely down. So, if you were planning a little online shopping spree, you might need to adjust your plans. But don’t panic! There’s a major silver lining to this whole online outage.

A 30% Discount to Make Up For It!

New Look is offering a 30% discount in all their stores until Monday evening, February 24th. That’s right, a full 30% off everything in-store while they get their website back up and running. Think of it as a “sorry for the inconvenience” gift. Pretty sweet, huh?

What Happened to the Website?

New Look sent out an email on Sunday evening explaining the situation. They mentioned "exciting updates" were coming soon and that the downtime was due to a planned system upgrade. So, it seems it was a planned outage, even if it wasn't the most convenient timing! They’re promising fresh new arrivals soon which is good news.

Store Closures – The Bigger Picture

This website update comes at a bit of a tricky time for New Look. They've been closing some stores recently – places like Loughborough, Essex, and Bracknell have lost their New Look branches. There have even been reports (which haven't been confirmed yet) that they might close even more stores in the coming months because of rising taxes. It's a tough situation; honestly, who saw that coming? And to add to it all, their Irish branch is also in liquidation. It kinda feels like watching a slow-motion trainwreck.

How to Get Your 30% Off

To grab that delicious 30% discount, just head to your nearest New Look store. They'll ask you to show the barcode from the email notification they sent out (make sure you check your spam folder if you can’t find it!). Then, go shopping! Easy peasy.

What Does the Future Hold for New Look?

This whole website upgrade situation makes me think they’re trying to really focus on improving their online shopping experience. They’re investing, which is good to see. They’re promising new arrivals, which is positive too. But navigating the current retail landscape – with all its challenges, like online shopping and store closures – is a massive undertaking. They'll need to keep adapting to what customers want. Check back on Monday to see the shiny new website!

FAQ

The New Look website is currently down for a planned upgrade to improve functionality and the customer experience. They're working to get it back online as soon as possible.

The exact duration of the website downtime isn't specified, but the in-store discount is valid until Monday, suggesting the website may be back online by then. Check their social media for updates.

New Look is offering a 30% discount on all items in their physical stores as compensation for the website downtime. This offer is valid until Monday.

Yes, New Look has new arrivals available in-store. This is a good opportunity to take advantage of the 30% discount while the website is undergoing maintenance.

New Look has recently closed some stores. While this is unrelated to the website upgrade, it's something they have addressed. Check their website or social media for information on store locations once it's back online.

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