Delhi Police launches AI chatbots 'Chunav Mitra' and 'Cyber Sarthi' to simplify election management and enhance cybersecurity during polls.


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As the Delhi Assembly elections approach, the Delhi Police has rolled out two advanced AI-powered chatbots – ‘Chunav Mitra’ and ‘Cyber Sarthi’ – to assist their personnel and paramilitary forces in handling election-related responsibilities more effectively. These chatbots are designed to streamline operations, enhance cybersecurity, and ensure smooth election management, marking a significant technological advancement in the election process.

What Are 'Chunav Mitra' and 'Cyber Sarthi'?

  1. Chunav Mitra: A Reliable Election Companion
    Chunav Mitra is an AI-driven chatbot aimed at providing real-time access to election rules, directives, and field instructions. Its primary goal is to ensure that every officer has up-to-date information at their fingertips, enabling them to act promptly and efficiently during the elections.

    The chatbot ensures that critical instructions and guidelines issued by the Election Commission of India (ECI) and the Delhi Police are disseminated without delay. With its bilingual feature, officers can access it in either Hindi or English, catering to diverse personnel across ranks.

  2. Cyber Sarthi: Ensuring Digital Security
    Cyber Sarthi focuses on equipping officers with essential cybersecurity guidelines. This chatbot addresses the rising need for secure digital operations by offering step-by-step instructions on safeguarding sensitive election-related information. It emphasizes the safe use of digital tools and platforms, making it a crucial tool for preventing cyber threats during elections.

How Do These AI Chatbots Work?

Both Chunav Mitra and Cyber Sarthi are built on a vast database of election-related information. Officers can access these applications via dedicated links or QR codes, ensuring easy availability in the field.

Their user-friendly design simplifies complex instructions, making them comprehensible for personnel across all ranks. Developed under the leadership of Delhi Police Commissioner Sanjay Arora, these chatbots are set to revolutionize the way police personnel manage elections.

Why Are These Chatbots a Game-Changer for Elections?

The introduction of Chunav Mitra and Cyber Sarthi highlights the increasing role of AI in governance and public administration. Key benefits include:

  • Efficient Information Access: Real-time updates and instructions improve operational efficiency.
  • Enhanced Cybersecurity: Cyber Sarthi addresses the critical need to protect sensitive election data.
  • Bilingual Functionality: Officers can switch between Hindi and English for better comprehension.
  • Practical Support: Simplified instructions make the tools accessible for everyone, ensuring consistent execution of responsibilities.

Elections 2025: A Technological Leap

With Delhi elections scheduled for February 5 and vote counting on February 8, these chatbots are expected to play a pivotal role in maintaining smooth operations. The timely integration of Chunav Mitra and Cyber Sarthi demonstrates the Delhi Police's commitment to leveraging technology for better governance.

As the countdown begins, these innovative tools are a step forward in ensuring a secure, well-managed, and efficient election process in the national capital.

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