Jobaaj Stories
Popular graphic design platform Canva is experiencing technical difficulties, with users globally unable to upload files due to a sudden outage. The issue, reported earlier today, has disrupted workflows for freelancers, businesses, and educators relying on the tool for design projects.
Canva confirmed the problem via social media, stating, “We’re aware of the upload feature outage and are actively working to resolve it.” The company advised users to monitor its official status page for real-time updates.
Frustrated users took to Twitter and forums, sharing struggles with adding images, videos, or documents. “I’ve been stuck for hours trying to upload client work. This is costing me time and money,” tweeted one designer. Others highlighted concerns over deadlines for marketing campaigns and classroom materials.
While the exact cause remains unclear, Canva’s team assured users that fixes are being prioritized. The outage marks a rare stumble for the platform, which is widely praised for its reliability.
In the meantime, Canva recommends saving work periodically and using alternative features unaffected by the glitch. Subscribers to paid plans have requested compensation for service interruptions, though the company has yet to address such demands.
As of now, no timeline for full restoration has been provided. Users are urged to stay patient and avoid repeated upload attempts to ease server strain.
How to Fix the Problem (Temporary Workarounds):
While the outage requires a backend fix from Canva, users can:
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Check Canva’s status page for live updates.
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Refresh the browser/app or switch devices.
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Use existing files saved in Canva’s editor.
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Convert files offline (e.g., to PNG/PDF) for quicker uploads post-restoration.
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Clear cache/cookies or try incognito mode to rule out local glitches.
Canva’s team assured users that repairs are prioritized, though no timeline was shared. Subscribers to paid plans have requested compensation, but the company has not yet addressed refunds.
For now, users are urged to avoid repeated upload attempts to reduce server strain and save work periodically.
