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April 25, 2025 – Users worldwide reported issues accessing ChatGPT around 6 PM IST (8:30 AM EST), with many unable to send or receive responses. OpenAI has not yet confirmed the cause, but server overload or maintenance could be possible reasons.
Social media platforms like Twitter/X and Reddit saw a surge in complaints, with #ChatGPTDown trending in multiple regions. The OpenAI status page briefly showed "Degraded Performance" before returning to normal for some users.
If you're still facing issues, here’s how to troubleshoot:
ChatGPT Down? Here’s How to Fix It
If you’re facing issues with ChatGPT not working, you’re not alone. Server outages, connectivity problems, or browser glitches can disrupt access. Below, we’ll guide you through quick fixes to get ChatGPT running again.
1. Check ChatGPT’s Server Status
Before troubleshooting, verify if OpenAI’s servers are down:
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Visit OpenAI Status Page
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Check social media (Twitter/X, Reddit) for user reports
If servers are operational, the issue may be on your end.
2. Refresh or Restart Your Browser
A simple refresh (F5 or Ctrl + R) can resolve temporary glitches. If that fails:
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Clear browser cache (Ctrl + Shift + Del)
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Try an incognito/private window
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Switch browsers (Chrome, Firefox, Edge)
3. Check Your Internet Connection
A weak or unstable connection can disrupt ChatGPT:
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Restart your router/modem
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Test other websites to confirm connectivity
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Switch to a different network (mobile data/Wi-Fi)
4. Disable Browser Extensions
Some extensions (ad-blockers, VPNs) may interfere:
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Go to chrome://extensions/ (Chrome) or equivalent in other browsers
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Disable extensions one by one to identify the culprit
5. Try ChatGPT on Mobile or Another Device
If the problem persists:
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Use the official ChatGPT app (iOS/Android)
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Test on a different phone, tablet, or PC
6. Update Your Browser or App
An outdated browser/app can cause compatibility issues:
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Update Chrome/Firefox/Safari to the latest version
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Check for app updates in the Play Store/App Store
7. Contact OpenAI Support
If nothing works, report the issue:
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Visit OpenAI Help Center
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Submit a support ticket with details of your problem
Final Thoughts
Most ChatGPT outages are temporary, but these steps can help restore access quickly. If the problem is widespread, waiting for OpenAI to resolve server issues may be the only solution.
