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OpenAI has made its popular AI chatbot, ChatGPT, available on WhatsApp and a dedicated phone line, 1-800-CHATGPT. The new feature, announced on Wednesday, is designed to make ChatGPT more accessible to users in the United States, allowing them to interact with the AI assistant through everyday communication platforms.
You can now talk to ChatGPT by calling 1-800-ChatGPT (1-800-242-8478) in the U.S. or by sending a WhatsApp message to the same number—available everywhere ChatGPT is. pic.twitter.com/R0XOPut7Qw
— OpenAI (@OpenAI) December 18, 2024
By dialing the toll-free number 1-800-242-8478 or messaging ChatGPT on WhatsApp, users can now explore the chatbot's capabilities without needing an account. OpenAI offers 15 minutes of free usage per month through this service, aiming to provide an affordable entry point for newcomers to experience AI technology.
A Simpler Way to Access ChatGPT
OpenAI described the new service as a simplified version of ChatGPT, tailored for those seeking basic interactions with the chatbot. While the phone-based tool is ideal for first-time users, OpenAI advises those requiring advanced features or higher usage limits to continue using ChatGPT through its website or mobile app.
To send a message on WhatsApp, just type in 1-800-242-8478 as the recipient. pic.twitter.com/tzFTd7FzUj
— OpenAI (@OpenAI) December 18, 2024
During a livestream, OpenAI revealed plans to integrate WhatsApp messages with individual ChatGPT accounts, enabling a more personalized experience in the future. The company also emphasized that phone calls made to the hotline will not be used to train the AI, addressing privacy concerns.
U.S.-Only Launch for Now
Currently, the service is exclusive to U.S. users, with no details on when it might expand to other regions. OpenAI developed the feature in just a few weeks, demonstrating its commitment to making AI technology accessible through everyday communication tools.
Google’s GOOG-411
The launch has drawn comparisons to Google’s GOOG-411, a free voice-based directory assistance service that ran from 2007 to 2010. While Google eventually discontinued the service, it played a significant role in improving the company’s speech recognition technology.
Expanding ChatGPT's Reach
In another move to broaden its appeal, OpenAI has also rolled out ChatGPT Search, now accessible to all account holders through its website and mobile app. This feature aims to redefine the search experience, offering users AI-generated responses instead of traditional search engine results.
By introducing these new features, OpenAI continues to push boundaries, making AI easier to use and more integrated into everyday life. As AI adoption grows, the launch of ChatGPT on WhatsApp and 1-800-CHATGPT represents a significant step toward mainstream acceptance.
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