Ticketmaster joins Chelsea FC to replace outdated ticketing with a digital-first system, improving access, resale, and fan experience for the 2025/26 season.


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Ticketmaster to Lead Chelsea FC’s Ticketing Overhaul Ahead of 2025/26 Season

Ticketmaster is officially joining forces with Chelsea Football Club to transform the club’s outdated ticketing system into a fully digital, fan-focused experience.

After years of fan frustration due to paper tickets, a clunky online waiting room, and little control over resales, Chelsea is ready to step into the future. The club confirmed today that Ticketmaster will take over the ticketing platform, with the goal of making ticket access smoother, safer, and more transparent.

A Fresh Start for Chelsea Fans

Getting a matchday ticket at Stamford Bridge has long been a difficult task. With a ticketing setup that hasn’t evolved much over the years, fans often found themselves stuck in queues or at the mercy of third-party resellers.

Unless you had a season ticket, paid a premium for hospitality, or risked dealing with touts, your chances of watching the Blues live were slim.

What Ticketmaster Brings to the Table

This new partnership with Ticketmaster promises to change all that. Starting with the 2025/26 season, Chelsea fans can expect:

  • Digital tickets replacing paper-based systems

  • A revamped online platform that's mobile-friendly and easy to use

  • Better resale options that cut out bots and shady third-party sites

  • Enhanced security and transparency for ticket buyers

“We are delighted to welcome Ticketmaster to the club at a crucial time, as we move towards digital ticketing for the 2025/26 season,” said Chelsea FC Chief Revenue Officer Casper Stylsvig. “Partnering with a leading force in the industry brings significant value to our operations, ensuring we offer our fans a smoother, safer experience with best-in-class products, while continuing to address the issue of ticket touts.”

A Win for Real Fans

This move is expected to protect loyal supporters from overpriced resales and unreliable ticket sources. With Ticketmaster’s advanced technology, Chelsea will finally have a system that matches the scale of its global fanbase.

Fans will be able to access, transfer, and resell tickets with ease—no more scrambling through broken portals or falling victim to online scams.

FAQ

Ticketmaster will manage Chelsea's ticketing operations, introducing a digital-first system for buying and reselling tickets securely.

Chelsea FC’s new digital ticketing system with Ticketmaster will be ready for the 2025/26 season.

Yes, all tickets will be issued digitally, making it easier for fans to access matches and reducing fraud.

Ticketmaster will provide an official resale platform, cutting out bots and improving access for real fans.

The upgrade will address issues like long online queues, lack of resale control, and the presence of ticket touts.

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