Brakes and Displays are just some of the issues owners of the Cadillac Lyriq have had to face. An update from General Motors recently stated that they have encountered yet another issue with the Cadillac Lyriq pertaining to the brakes and display along with an ABS feature that appears to be malfunctioning.
Apart from the mentioned problems, there are also additional concerns with the cabin display, all orthogonal to the main driving concern. Without a detailed look, I wouldn't be able to share any more specifics, however I trust that they are working on fixing this persistent blunder.
Case in point: multiple people have shared their anecdotal accounts of the anti-lock brakes suddenly engaging without reason. This concern is a software defect isolated to the electronic brake control module of certain AWD Lyriq versions. This comes with its multitude of risk especially in situations where rapid deceleration is required. It is worth noting, thankfully, General Motors has not registered any injuries associated with this problem as of yet. A software upload done remotely (OTA) or through the dealership can solve this issue at absolutely no cost ($0.00 CAD).Display Screen Malfunction: Blank Instrument Panel
Along with the braking concern, some Lyriq vehicles are said to have malfunctions related to their 33-inch curved display screens. The driver video display can blank out temporarily which can remotely disable some critical functions like displaying the speedometer, rearview camera, and others. This is a safety concern for drivers as they depend on these screens for fundamental information. Relatively, GM is now going to issue a free software upgrade to fix the problem.
How to Get the Fix: Over-the-Air Updates and Dealer Visits
General Motors is offering the required software update to the affected vehicles through over-the-air (OTA) technology. This means that your Lyriq may so receive a prompt through the infotainment system asking you to install the update. For people who do not prefer OTA updates, you can also book a visit at your nearby Cadillac dealership to have the update applied. Either way, the fix is free of charge.
Owner Notifications and Support
Starting September 23, 2024, Cadillac intends to begin notifying owners by mail. Nonetheless, owners can reach out to Cadillac's customer support 1-800-458-8006 or EV Concierge 1-844-EV-CADILLAC (1-844-382-2345) for further details. The recall number for the issue is N242453471.
Cadillac Lyriq Models Affected
2023 Cadillac Lyriq AWD
2024 Cadillac Lyriq AWD
This recall does not apply to rear-wheel-drive models.
Cadillac Lyriq Specifications
Feature | Specification |
Model Years Affected | 2023, 2024 |
Drivetrain | All-Wheel Drive (AWD) |
Recall Number | N242453471 |
Issue | Unexpected ABS activation |
Fix | Over-the-air software update |
Owner Notification Date | Starting September 23, 2024 |
conclusion
If you are an owner of a 2023 or 2024 Cadillac Lyriq, this recall is a serious matter but is absolutely doable. Further, GM's promptness in resolving both issues related to braking and the display screen via free software updates demonstrates GM's commitment to safety and transparency with their customers. It's pretty convenient that both issues can be resolved with over-the-air updates so no leaving your driveway may be needed! Regardless, if you do not want to risk it, you can always head to your dealer.
This recall and other recalls like it, are part of the adjustments for electric vehicles, especially luxury electric vehicles with a ton of technology. However, the more important thing is the response of the company, and Cadillac is responding. So if you have noticed any odd behavior in your braking or a display that has gone black, do not wait for the mail, and contact Cadillac or your local dealer!
Source(Image / Thumbnail): carscoops